Frequently Asked Questions


What is the status of my order?
We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email?  COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

My discount code is not working, what do I do?
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

Where is Jewelry  Shop Online based?
 Company Address: 30 North Gould Street STE R
Sheridan, WY 82801, USA

Where are your products shipped from?
We ship from warehouses in the USA. With so many shipping centers across the USA, we provide some of the fastest, most affordable delivery options in the industry.

Can I expedite my shipping?
Yes! We offer expedited shipping options within checkout.

Can you ship internationally or process international credit cards?
Yes! we do offer international shipping Worldwide and accept credit cards from outside of the United States.

How can I pay for my order?
Clothing Shop Online currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.

How long will it take me to get my order?
For standard shipping, you should receive your order within 7-14 business days.